Ways to Pay on Vanfleek: Card, Bank Transfer, Pay on Delivery and Store Balance Explained

Checkout offers up to four ways to pay. They all end with the same parcel at your door, but they differ in how quickly the order confirms and what you need ready. Here is each one, without the jargon.

Card: instant confirmation

Debit or credit card through Paystack, which also offers USSD and bank-app payment on the same screen. The order confirms the moment the payment succeeds and packing starts right away. This is the quickest route and the one to use when stock is low or a Today's Deal is ending. Your card details go to Paystack, not to us.

Bank transfer: confirmed by a person

Choose bank transfer and checkout shows the account to pay into, with your order number as the reference. After you transfer, tap I have paid and attach a screenshot if you can. Our team matches the money to your order and marks it paid, usually within a few hours during the day. The items stay reserved for you for a limited time, so it is best to pay promptly. There is a full guide to transfer orders on this blog.

Pay on delivery: where it is offered

For eligible addresses and baskets you can pay the rider in cash or by transfer when the parcel arrives. The option only appears at checkout when it is available for your order. A gentle request: choose it only when you are sure you want the item and can be there to receive it, because it is packed and sent before any money changes hands.

Store balance: credit in your account

Balance comes from gift cards you add, money you top up yourself, and some refunds. At checkout, tick Use my balance; it covers as much as it can and you pay the rest by card or transfer. It is spent instantly. The store balance guide covers top-ups and limits.

So which should you pick?

• In a hurry, or chasing a deal: card.
• Prefer your bank app, no card handy: bank transfer, and send the proof straight away.
• Want to see the item first: pay on delivery, if it shows for your address.
• Received a gift card: add it to your balance, then check out.

Questions people ask us

I was charged but the order says unpaid.

A card payment sometimes takes a minute to report back. Refresh the order page. If it still says unpaid after ten minutes, email [email protected] with the order number and the Paystack reference; we fix it and never charge twice.

Can I pay part with balance and the rest by transfer?

Yes. Balance applies first; whatever is left goes to the method you choose.

Do you take USSD?

Yes, through the Paystack screen when you choose card. Pick USSD there and follow the prompts from your bank.

Why is pay on delivery not showing for me?

It depends on the delivery area and on what is in the basket. If it is not shown, it is not available for that combination; card or transfer will work.

Is there any extra charge for paying by transfer?

No. The total at checkout is what you pay, whatever the method.