Bank Transfer Orders on Vanfleek: What Happens After You Tap “I Have Paid”

Bank transfer is the most used way to pay on Vanfleek, and the one that brings the most questions, because there is a person in the loop. This is what that person is doing with your order.

You transfer, then tell us

Checkout shows the account details and your order number. Put the order number in the transfer narration if your bank allows it; it is the single fastest way for us to match the money. Then tap I have paid. Attaching a screenshot of the receipt is optional, but orders with proof are confirmed noticeably faster.

We match it

Your order now shows as awaiting confirmation, with a note that you have said you paid. On our side it sits in a review queue with your proof beside the bank statement. We confirm it as soon as the transfer shows, typically within a few hours in working hours and first thing the next morning for late-night transfers. You then get the "paid" email and packing begins.

How long are my items held?

A transfer order reserves its items for a limited time so that stock stays fair to everyone; the deadline is shown on your order page. If no payment arrives by then the order expires and the items go back on sale. If you did pay but the order expired before we matched it, send us the proof and we either restore the order or refund you, whichever you prefer.

If a proof is declined

Sometimes a proof does not match anything on the statement: a different amount, a transfer that bounced, a screenshot from another order. We email you the reason and the order goes back to "waiting for payment". You can upload a clearer proof or pay by card from the same page. Nothing is lost.

Staying safe

• Only pay into the account shown on the checkout page of vanfleek.com. We never ask for payment to a personal account or through a WhatsApp number.
• Place the order first, then transfer; the order number is what we match.
• Transfer the exact total. Overpaying does not speed anything up, and refunds of the extra take longer.

Questions people ask us

Which bank do you use?

The account details are shown on your checkout page and order page, and they are the only ones to use. If someone sends you different details by chat or phone, stop and email [email protected].

I transferred at night. When will it confirm?

Usually first thing the next morning. The items stay reserved overnight.

Can I pay a transfer order by card instead?

Yes. Open the order from Your Orders or the tracking page and choose card; the transfer option is simply replaced.

My bank app says successful but you cannot find it.

Send the receipt with the order number by email. Interbank delays of an hour or two happen; we check again and confirm as soon as it lands.