Vanfleek.com Seller Center Terms & Conditions - Inspired by Jumia

1. Scope

(1) Vanfleek.com ("Vanfleek.com") owns and operates an online platform in Nigeria that allows merchants ("Sellers") to sell their products to the public. This platform is currently accessible on the website https://vanfleek.com and may expand to other websites or applications in the future.

(2) Sellers will have the opportunity to list and sell their products on the Vanfleek.com platform. Vanfleek.com is authorized to accept purchases on Sellers' behalf. Our service is limited to referring customers to Sellers and facilitating transactions (orders and payments). Additionally, at Vanfleek.com's discretion, we may provide Sellers with analytics on product performance and marketing support, which may vary depending on the agreed-upon commission structure.

(3) Sellers authorize Vanfleek.com to accept binding orders from customers on their behalf.

(4) Vanfleek.com reserves the right to modify the website, services, or temporarily suspend operations without prior notice.

2. Vanfleek.com's Rights and Obligations

(1) Sellers acknowledge that the relationship between customers and Vanfleek.com is governed by Vanfleek.com's Privacy Policy and Terms & Conditions, both available on the website.

(2) Vanfleek.com will present Seller-listed products on the website. Sellers are responsible for creating their own product listings.

(3) Vanfleek.com is authorized to accept binding sales on Sellers' behalf and will use commercially reasonable efforts to transmit order data to Sellers.

(4) To maintain its reputation for quality and high standards, Vanfleek.com reserves the right to terminate a Seller's account for repeated negative reviews, complaints, or non-compliance with our recommendations.

3. Seller's Rights and Obligations

(1) Sellers are obligated to provide all necessary information when listing a product on Vanfleek.com, including a detailed title, subtitle, price, quantity, picture, and description. Sellers must never misrepresent their products and must notify Vanfleek.com of any changes to their listings.

(2) Sellers guarantee that product information listed on Vanfleek.com complies with all legal requirements and consumer protection regulations.

(3) Sellers are responsible for maintaining accurate inventory levels for all listed products on Vanfleek.com.

(4) Sellers guarantee the information they provide doesn't violate any third-party's intellectual property rights.

(5) Sellers will contact customers only as necessary to process transactions referred by Vanfleek.com. This includes refraining from unsolicited advertising emails or promotions without prior Vanfleek.com approval or customer consent. When delivering products, Sellers will not advertise Vanfleek.com competitors.

(6) Sellers will process and arrange delivery of orders with reasonable care upon receiving confirmation through Vanfleek.com's email or SMS notification. The advertised delivery options and timelines are binding. Orders should be fulfilled within working days. Sellers are required to maintain advertised products and services to the best of their ability. Repeated stock-outs may result in removal from the Vanfleek.com platform.

(7) If a Seller cannot fulfill an order, they must notify Vanfleek.com as soon as possible, within 1 day of receiving the order.

(8) Sellers agree to adhere to their listed product range, prices, and associated terms (e.g., delivery fees) as provided to Vanfleek.com. Sellers further guarantee they are not involved in any ongoing criminal, bankruptcy, or tax proceedings. They are responsible for maintaining accurate product information, stock counts, prices, and terms.

(9) Sellers must provide Vanfleek.com with a copy of their valid government-issued ID at the time of contract signing.

4. Commission

(1) Sellers agree to pay Vanfleek.com a fixed percentage commission on the gross revenue from their sales made through the platform. Depending on the category, different commission rates may apply to certain products.

(2) Vanfleek.com may introduce additional fees for selling through the platform, such as listing fees, multiple photo fees, or enhanced marketing fees. Sellers will be notified in writing before implementing any new fees and have the option to opt out.

(3) Vanfleek.com reserves the right to adjust the commission percentage with reasonable notice provided to Sellers in writing. Adjustments constituting a material change in contract terms would require an additional agreement.

5. Customer Online Payment

(1) Payment Processing: For electronic customer payments (e.g., credit card, debit card, or online bank transfer), Vanfleek.com will act as a payment processor and collect the payment for the relevant order on behalf of the Seller. Vanfleek.com will then pay the Seller according to the invoicing agreement.

(2) Receipt Retention: Sellers are required to keep receipts for deliveries to customers for at least 5 months and make them available upon request from Vanfleek.com. In case of order cancellations or delivery failures, Sellers must promptly notify Vanfleek.com (e.g., within 24 hours) to facilitate potential payment cancellations or adjustments.

(3) Payment Risk: Sellers bear the risk of payment method abuse (e.g., credit card fraud). If a fraudulent payment is credited to a Seller's account, Vanfleek.com reserves the right to adjust the invoiced amount to offset the fraudulent payment.

6. Invoicing and Seller Payment

(1) Invoice Delivery: Vanfleek.com will issue invoices electronically (email) or through the Seller Center platform. These invoices will detail Vanfleek.com's fees (commission and any applicable additional fees) deducted from the Seller's gross sales revenue.

(2) Payment Schedule: Vanfleek.com will send Sellers a monthly statement of confirmed orders by the 25th of each month. Sellers will have a designated period (e.g., 5 days) to review the statement and raise any discrepancies.

(3) Commission Payment: Unless there are disputes requiring clarification (communicated to Vanfleek.com in writing within the allocated timeframe), Sellers are obligated to pay their commission to Vanfleek.com within 2 days of receiving the monthly statement.

(4) Direct Payment Handling: If a Seller receives payments directly from customers for products sold on Vanfleek.com (outside the platform's payment processing system), the Seller is still bound to pay the agreed commission to Vanfleek.com within 4 days of receiving the monthly statement.

(5) Payment Methods: Sellers' commission payments to Vanfleek.com can be made through bank transfer or electronic payment methods as specified by Vanfleek.com.

7. Liability

(1) Seller Indemnification: Sellers indemnify Vanfleek.com from any claims arising from matters beyond Vanfleek.com's control, including but not limited to: * Product quality and safety issues * Seller non-compliance with laws and regulations * Customer disputes related to the Seller's products or services

(2) Service Availability: While Vanfleek.com strives to maintain a reliable platform, we cannot guarantee uninterrupted service. We will make commercially reasonable efforts to resolve any service disruptions.

(3) Tax Responsibility: Sellers are solely responsible for all applicable taxes (e.g., VAT) associated with their sales on Vanfleek.com. Vanfleek.com is not responsible for any tax liabilities incurred by Sellers.

8. Privacy

Both Vanfleek.com and Sellers are obligated to maintain the confidentiality of all information obtained through the partnership, including:

• Agreement content
• Customer data
• Seller data

This information must not be used for purposes outside the scope of this agreement or disclosed to third parties without written consent. This confidentiality obligation remains in effect for 2 year(s) after the termination of the agreement.

Both parties must comply with all applicable privacy laws and regulations regarding the handling of customer, supplier, and business partner data.

9. License

(1) Listing Management: Vanfleek.com reserves the right to manage Seller listings and their placement on the platform.

(2) Ratings and Reviews: Vanfleek.com offers customers the opportunity to leave ratings and reviews about Seller products and services. Vanfleek.com has the right (but not the obligation) to publish these reviews on the platform. Vanfleek.com also reserves the right to remove reviews at its discretion.

(3) Content Usage: Vanfleek.com may scan, transcribe, and publish online Seller listings, logos, and other required materials. Sellers grant Vanfleek.com a royalty-free, perpetual, unrestricted license to use and distribute these materials for the purpose of promoting Vanfleek.com's services. This may include use in online marketing campaigns (e.g., Google Ads), domain name registrations, and search engine optimization (SEO) measures.

10. Termination

(1) Termination Notice: This agreement becomes effective upon Seller registration or fulfilment of a Vanfleek.com-referred order. It remains in effect